by Jayne Heggen | Jun 1, 2018 | Blog, Business Systems Assessment, Heggen Group
Like that wisecracking Bugs Bunny, you didn’t take that left turn at Albuquerque and now you’re off-track. Or perhaps you did follow the plan and it didn’t lead to the desired destination. When driving, you let the GPS reconfigure the route to make sure you arrive at...
by Jayne Heggen | May 25, 2018 | Blog, Enterprise Transformation, Heggen Group
When you discuss a project with a client or potential client, determining the project scope occupies a crucial part of that exchange of information in the negotiation of service for money. One tool that helps to define the project’s parameters in such a way that all...
by Jayne Heggen | May 18, 2018 | Blog, Client Relationship Turnaround, Heggen Group
The Golden Rule is one of the first lessons in civility we learn: “Do unto others as you would have them do unto you.” This encompasses common courtesy and polite behavior to include kindness, generosity, compassion, and forgiveness. It smooths civil intercourse and...
by Jayne Heggen | May 11, 2018 | Blog, Client Relationship Turnaround, Heggen Group
Who’s your perfect client? The customary answer involves traits such as “reasonable” and “pays immediately and without question.” What business doesn’t like such clients? But the key to answering that question of the perfect client relies upon your ability to dig...
by Jayne Heggen | May 4, 2018 | Blog, Financial Compliance, Heggen Group
Anyone in business deals with pricing conundrums all the time. They field requests for proposals and negotiate contracts that undervalue the service being hired by ridiculous amounts. They search and find little—if any—consensus on an “industry rate” for their work....
by Jayne Heggen | Apr 27, 2018 | Blog, Business Process, Heggen Group
Common business practice involves the development of business plans. That requires executives knuckle down and ponder the outcomes they wish to achieve. What happens when the results don’t match the goals? The first task when results and goals differ is to discern...
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