by Jayne Heggen | Sep 12, 2019 | Blog, Business Process, Heggen Group
Like the old chicken and egg question, which came first, structure or process? We use processes to build structures that then support the processes that maintain them. When it comes to the definition of quality, we erect the structures that define the minimum...
by Jayne Heggen | Aug 12, 2019 | Blog, Business Process, Heggen Group
Lack of organization has hurt and even shut down many businesses. It takes a lot to run a business! Management of the many moving parts is crucial to whether a business flourishes or fails. You don’t necessarily need to have strong organizational skills; however...
by Jayne Heggen | Jun 12, 2019 | Blog, Business Process, Heggen Group
In reality, no company is destined to be great simply because it opened its doors. All companies need processes to capture critical internal and external data. The speed at which a company reacts to this data can give it a massive competitive growth advantage. My...
by Jayne Heggen | Dec 12, 2018 | Blog, Business Process, Heggen Group
Ever wonder what happened to the blissful joy during this time of year? Most likely it has been lost in the hustle and bustle of making your bottom line. During the holiday season there is not only buying for the family and friends but also making the sales goals and...
by Jayne Heggen | Jun 29, 2018 | Blog, Business Process, Heggen Group
Recent announcements by Starbucks that they will be closing 150 poorly performing stores reminds business owners that managed growth means staying ahead of competition, catering to your market’s preferences, and not poaching customers from your other locations. Most...
by Jayne Heggen | Apr 27, 2018 | Blog, Business Process, Heggen Group
Common business practice involves the development of business plans. That requires executives knuckle down and ponder the outcomes they wish to achieve. What happens when the results don’t match the goals? The first task when results and goals differ is to discern...
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