3 Essential Considerations

3 Essential Considerations

by | Apr 18, 2019 | Blog, Business Solutions, Heggen Group

Every business depends upon three things before money comes under consideration: who’s doing the work (employees), those for whom you’re doing the work (clients), and capacity to deliver the work your clients hire you to do (capabilities). The Heggen Group helps...

Holiday Crunch Time

by | Dec 12, 2018 | Blog, Business Process, Heggen Group

Ever wonder what happened to the blissful joy during this time of year? Most likely it has been lost in the hustle and bustle of making your bottom line. During the holiday season there is not only buying for the family and friends but also making the sales goals and...

Client Integration Must Build Trust

by | Aug 3, 2018 | Blog, Heggen Group, Leadership

You just landed a new client! After the celebration, the work resumes, switching from sales to service. Bringing a new client onboard changes the dynamics of your staff because new clients bring their legacy processes with them and those can either improve or derail...

Change Management in Pricing

by | Jul 27, 2018 | Blog, Change Management, Heggen Group

Service providers especially understand and implement dynamic pricing systems. Whether you’re coding a new app, designing a new website, or transforming an organizational structure, the service manages change and change is, by its very nature, dynamic. Dynamic pricing...

Find Your Way with Feedback

by | Jul 20, 2018 | Blog, Heggen Group, Leadership

Six Sigma, a codified improvement process, uses “voice of the customer” in business and information technology to describe the capture of client expectations, preferences, and dislikes. Without going into the various ways to collect that information—you can read books...