by Jayne Heggen | May 18, 2018 | Blog, Client Relationship Turnaround, Heggen Group
The Golden Rule is one of the first lessons in civility we learn: “Do unto others as you would have them do unto you.” This encompasses common courtesy and polite behavior to include kindness, generosity, compassion, and forgiveness. It smooths civil intercourse and...
by Jayne Heggen | May 11, 2018 | Blog, Client Relationship Turnaround, Heggen Group
Who’s your perfect client? The customary answer involves traits such as “reasonable” and “pays immediately and without question.” What business doesn’t like such clients? But the key to answering that question of the perfect client relies upon your ability to dig...
by Jayne Heggen | May 4, 2018 | Blog, Financial Compliance, Heggen Group
Anyone in business deals with pricing conundrums all the time. They field requests for proposals and negotiate contracts that undervalue the service being hired by ridiculous amounts. They search and find little—if any—consensus on an “industry rate” for their work....
by Jayne Heggen | Apr 27, 2018 | Blog, Business Process, Heggen Group
Common business practice involves the development of business plans. That requires executives knuckle down and ponder the outcomes they wish to achieve. What happens when the results don’t match the goals? The first task when results and goals differ is to discern...
by Jayne Heggen | Apr 20, 2018 | Blog, Business Process, Heggen Group
They say the only thing constant about business is change. Change, of course, occurs in fits and spurts, with occasional leaps in technology. Luddites protested mechanization in the early 1800s. Factory workers protested robotics in the 1980s. Innovations and...
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