by Jayne Heggen | Oct 19, 2016 | Blog, Business Systems Assessment, Heggen Group, Resources Business Processes 1
One problem I am called upon to fix is when a company regularly suffers from project delivery costs that are three times the estimated price quoted. First, I have to figure out what happened. Common scenarios are: Project costs are underestimated and resources are...
by Jayne Heggen | Oct 11, 2016 | Blog, Business Process, Heggen Group
Process. The very word makes people’s eyes glaze over in boredom. Micromanagers salivate and staff members cringe when they hear it. Most people misunderstand it. The mundane nature of process is what makes it critical to business, integral to behind-the-scenes...
by Jayne Heggen | Oct 5, 2016 | Blog, Heggen Group, Talent Management
Your company has a job to be filled and you really want to find that professional whose skills and personality complement the business. Many companies, however, forget that the hiring process goes both ways: the candidate evaluates the organization as much as the...
by Jayne Heggen | Sep 21, 2016 | Blog, Change Management, Heggen Group
As a business process re-engineering consultant, I often find that the very word “process” engenders negative attitudes from those who are supposed to benefit from it. Such resistance to the establishment of new processes comes from employees who have been forced to...
by Jayne Heggen | Jul 20, 2016 | Blog, services
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