by Jayne Heggen | Apr 20, 2018 | Blog, Business Process, Heggen Group
They say the only thing constant about business is change. Change, of course, occurs in fits and spurts, with occasional leaps in technology. Luddites protested mechanization in the early 1800s. Factory workers protested robotics in the 1980s. Innovations and...
by Jayne Heggen | Feb 23, 2018 | Blog, Business Process, Heggen Group
Every business encounters clients who waste the valuable time and resources of its staff. Myriad experts point to the various signs that identify such clients, signs which serve as alerts to fire that client. These signs range from disrespect to displeasure to the...
by Jayne Heggen | Oct 31, 2017 | Blog, Business Process, Heggen Group
You know what you do. You know you do it well. However, potential clients might not know that and your marketing kit might not convey an adequate understanding of what, exactly, it is that you do. The key to effective packaging lies in definition, which must state...
by Jayne Heggen | Sep 26, 2017 | Blog, Business Process, Heggen Group
Business has always been hectic, making multiple and often simultaneous demands upon our time. The great promise of digitization enabling us to do things faster and more accurately didn’t relieve the pressure, but added to it with a generous helping of distraction to...
by Jayne Heggen | Sep 19, 2017 | Blog, Business Process, Heggen Group
The objective of every business, besides making a healthy profit, is growth. Almost every business owner or executive entertains ambitions of world domination, admitted or not. Some leaders find themselves positions for beautiful serendipity: the world discovers their...
by Jayne Heggen | Sep 13, 2017 | Blog, Business Process, Heggen Group
Alice laughed: “There’s no use trying,” she said; “one can’t believe impossible things.” “I daresay you haven’t had much practice,” said the Queen. “When I was younger, I always did it for half an hour a day....
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