by Jayne Heggen | Dec 18, 2016 | Blog, Financial Compliance, Heggen Group
Every businessperson knows that one’s company cannot operate indefinitely in “deficit mode.” Managing expenses to ensure they do not exceed income involves contract compliance. Of the many aspects of contract compliance, the most obvious concerns vendor management. To...
by Jayne Heggen | Dec 11, 2016 | Blog, Enterprise Transformation, Heggen Group
To say that change is a way of life is to parrot an oft-mentioned truism. The question is not whether change will come, but how you will deal with it. The impact change has on your business can be guided and manipulated, but only if you have a plan. In his article “Do...
by Jayne Heggen | Dec 4, 2016 | All Things Process, Blog, Heggen Group
Like many things in life and work, gratitude arises from a process and proceeds according to a process, even though we may be unaware of the process behind the expression. The process of gratitude cannot be easily codified and takes self-discipline, because you...
by Jayne Heggen | Nov 24, 2016 | All Things Process, Blog, Heggen Group
Long before Christ, Marcus Tullius Cicero said, “Gratitude is not only the greatest of virtues, but the parent of all the others.” Like many things in life and work, gratitude arises from a process and proceeds according to a process, even though we may be unaware of...
by Jayne Heggen | Nov 20, 2016 | All Things Process, Blog, Heggen Group
The challenge features in Norman Rockwell paintings, sitcom TV, and movies: delivery of a holiday dinner with all the fixings. What the media doesn’t show in those picture-perfect displays of domestic prowess is the detailed planning that these home cooks use. (Note...
by Jayne Heggen | Nov 16, 2016 | Blog, Client Relationship Turnaround, Heggen Group
The old stereotypes of 3-martini lunches and WKRP’s sleazy salesman Herb Tarlek have given way to the science of customer relationship management (CRM). Perform a Google search and nearly 21 million results pop up to direct the businessperson to books, articles,...
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