by Jayne Heggen | Jan 21, 2018 | Blog, Business Systems Assessment, Heggen Group
Like spirituality, we know quality when we see it, even if we can’t give it an objective definition. Quality, by its very nature, is subjective. After the wholesale application of built-in obsolescence in the 1950s, 1960s, and 1970s failed to compete with foreign...
by Jayne Heggen | Jan 19, 2018 | Blog, Heggen Group, Leadership
In some ways, sculling team serves as a metaphor for business. The image of teamwork with all people rowing in rhythm and in the same direction applies to business strategy. In order for everyone on your staff to push and pull in the same direction to take the...
by Jayne Heggen | Jan 8, 2018 | Blog, Change Management, Heggen Group
Ancient Greek philosopher Heraclitus of Ephesus is accredited the oft-repeated quotation, “Everything changes and nothing stands still.” The words have been manipulated throughout the ages, all to the same general effect: The only constant about change is change...
by Jayne Heggen | Jan 2, 2018 | Blog, Heggen Group, Planning Goals
As if the holidays didn’t impose sufficient stress upon normal human beings, those in management must also cope with the added burden of managing not only their own stress but also the stress of those who report to them. After all, that’s what good bosses do. They...
by Jayne Heggen | Dec 22, 2017 | Blog, Heggen Group, Planning Goals
Corporate culture and strategy follow the truisms of plumbing. Like water, communication always runs downhill. In other words, business success begins at the top and flows down through the ranks to the people who actually do the work of carrying out the business. All...
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