by Jayne Heggen | May 25, 2018 | Blog, Enterprise Transformation, Heggen Group
When you discuss a project with a client or potential client, determining the project scope occupies a crucial part of that exchange of information in the negotiation of service for money. One tool that helps to define the project’s parameters in such a way that all...
by Jayne Heggen | Mar 8, 2018 | Blog, Enterprise Transformation, Heggen Group, Talent Management
Sugar and spice And everything nice, That’s what little girls are made of. Sunshine and rainbows And ribbons for hair bows, That’s what little girls are made of. Tea parties, laces, And baby doll faces, That’s what little girls are made of. -English nursery rhyme,...
by Jayne Heggen | Aug 15, 2017 | Blog, Enterprise Transformation, Heggen Group
Although prototyping has manufacturing connotations associated with product development, it applies to business processes. Business analysts who subscribe to the BABOK can impress their colleagues with knowledge of 34 techniques to “identify, describe, and validate...
by Jayne Heggen | Aug 8, 2017 | Blog, Enterprise Transformation, Heggen Group
Any company with employees and customers must serve two customers: the internal audience of staff who provide the services and produce the products sold by the business and the external customers who purchase the products and/or services from the business. All too...
by Jayne Heggen | Dec 11, 2016 | Blog, Enterprise Transformation, Heggen Group
To say that change is a way of life is to parrot an oft-mentioned truism. The question is not whether change will come, but how you will deal with it. The impact change has on your business can be guided and manipulated, but only if you have a plan. In his article “Do...
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