by Jayne Heggen | Dec 12, 2017 | Blog, Heggen Group, Planning Goals
What makes your business unique also gives it a competitive advantage, regardless of your industry niche. Take a look at the biggies, like Walmart. This enormously successful discount retailer built its empire on low prices without regard for product quality, customer...
by Jayne Heggen | Dec 6, 2017 | Blog, Heggen Group, Leadership
If your news feed looks anything like mine, you’ll have noticed a trend in articles that speaks to business ethics as applied to the people who work for you as well as the clientèle you serve. Humane treatment of employees becomes crucial in attracting and retaining...
by Jayne Heggen | Nov 28, 2017 | Blog, Heggen Group, Talent Management
Public service announcements promote desired values and behavior and discourage unhealthy or undesired behavior with varying degrees of efficacy, ranging from the failure of mixed messages to well-publicized successes. “The creation of policies that give people a...
by Jayne Heggen | Nov 21, 2017 | Blog, Heggen Group, Talent Management
The holiday season always brings to mind a focus on gratitude, from homespun images of saying grace around the dinner table to awkward expressions of gratitude pulled from employees around the conference table. Despite the rote recitation of grace and the awkwardness...
by Jayne Heggen | Nov 14, 2017 | Business Systems Assessment
Well developed processes guide activity. However, many people find that processes instead hinder activity, a common and consistent enough occurrence that the very word process makes people wince with fear or distaste. To reverse the negative perception of process as a...
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