Unique = Competitive Advantage

What makes your business unique also gives it a competitive advantage, regardless of your industry niche. Take a look at the biggies, like Walmart. This enormously successful discount retailer built its empire on low prices without regard for product quality, customer...

Align Vision to Values

If your news feed looks anything like mine, you’ll have noticed a trend in articles that speaks to business ethics as applied to the people who work for you as well as the clientèle you serve. Humane treatment of employees becomes crucial in attracting and retaining...

A Process for Thanks

The holiday season always brings to mind a focus on gratitude, from homespun images of saying grace around the dinner table to awkward expressions of gratitude pulled from employees around the conference table. Despite the rote recitation of grace and the awkwardness...

Do Your Processes Help or Hinder?

Well developed processes guide activity. However, many people find that processes instead hinder activity, a common and consistent enough occurrence that the very word process makes people wince with fear or distaste. To reverse the negative perception of process as a...